Assortment

Conditions

General Terms and Conditions (GTC)

Dampfrein Urscheler, 9200 Gossau - store.dampfrein.ch

1. General

These GTC apply to all orders and business transactions via the online store store.dampfrein.ch. You accept the following terms and conditions with every order. Deviating agreements are only valid in writing.

2. delivery area and shipping costs

Deliveries are made exclusively to addresses in Switzerland.
From a value of goods of CHF 110, we deliver free of shipping costs.

Value of goods | shipping costs
-----------|----------------
from CHF 110.- | free of charge
From CHF 35.- | CHF 9.50

For orders under CHF 35.- a flat rate of CHF 12.- applies.

3. office hours and contact

Tuesday to Friday: 13.30 - 17.00
Phone: +41 (0) 78 217 49 49
Email: info@dampfrein.ch

Online orders are possible at any time (24 h / 365 days).
Inquiries outside office hours will be processed the next working day.

4. New customers and first orders

First orders are delivered against prepayment.
After receipt of payment, the order will be processed immediately.
We check the creditworthiness of orders on account.
After approval, you will receive a payment link by email.

5. Prices

All prices are in CHF, including VAT.
Shipping and packaging costs are shown separately.
The prices at the time of ordering are authoritative. Prices are subject to change at any time.

6. Payment methods

You can pay using the following methods:
MasterCard, VISA, PayPal, Google Pay, Apple Pay, PostFinance, Postcard, Twint, instant bank transfer or on account.
When paying by invoice, the amount is due immediately. Delivery will only be made after receipt of payment.

7. Default of payment

In the event of default of payment, 6% interest on arrears will be charged per year.
Dampfrein Urscheler reserves the right to withdraw from the contract in the event of non-payment.

8. Vouchers and discounts

Discounts and graduated prices are visible in the customer account.
Vouchers can be redeemed during the order process.
Multiple vouchers cannot be combined.
Validity and amount depend on the respective offer.

9. Disposal

Disposal of the devices is not included in the sales price.
The actual recycling costs and a handling fee will be charged for return or disposal.

10. Order and offers

By submitting an order, you are submitting a binding offer.
The order only becomes binding upon our confirmation.
Offers and price lists are non-binding.
We reserve the right to make changes to products and technical details, provided they do not impair quality or function.

11. delivery

We endeavor to meet delivery deadlines.
Delays caused by suppliers, transportation or force majeure automatically extend the deadline.
Compensation for damages in the event of delays in delivery is excluded.

12. shipping and transfer of risk

Shipping is at the risk of the buyer.
Damage in transit must be reported immediately to the deliverer and noted on the delivery bill.
Partial deliveries are possible.

13. warranty and service

The statutory warranty under Swiss law applies to our devices.
During the warranty period, we will carry out repairs if there are material or manufacturing defects.
Damage caused by incorrect handling, calcification, wear and tear or external intervention is excluded.
Complaints must be made in writing within 2 days of receipt.

14. Retention of title

The goods remain the property of Dampfrein Urscheler until full payment has been received.

15 Liability

No liability is assumed for consequential damage, loss of production or loss of profit.
Natural wear and tear is not considered a defect.

16 Applicable law and place of jurisdiction

Swiss law applies.
The place of jurisdiction is Gossau SG.